Refund policy

Refund & Return Policy

Last updated: October 4, 2026

We want you to love your Gay Moms Club Shop purchase. If something isn't right, we're happy to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, your item must be:

  • Unworn and unused

  • In the same condition you received it

  • In its original packaging, when applicable

  • Returned with proof of purchase

To request a return, email megan@gaymomsclub.com with your order number and a brief description of the item you'd like to return.

Please do not send anything back before your return has been approved. We'll provide return instructions, including where to send your package.

Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or we sent you the wrong item.

Damaged, Defective, or Incorrect Items

Please check your order when it arrives. If your item is damaged, defective, or you received the wrong item, contact us at megan@gaymomsclub.com as soon as possible.

Please include your order number and, if applicable, photos of the item and packaging so we can take a look and make it right.

If the issue was our mistake or the item arrived damaged or defective, we'll work with you on a replacement or refund, including return shipping when necessary.

Non-Returnable Items

Some items cannot be returned, including:

  • Personalized or custom-made products

  • Gift cards

  • Sale or clearance items

  • Any item specifically identified as non-returnable at the time of purchase

If you're unsure whether your item qualifies for a return, just email us before sending it back.

Exchanges

We don't currently offer direct exchanges.

If you'd like a different size, color, or product, the easiest option is to return your original item and place a new order once your return has been approved.

Refunds

Once we receive your returned item, we'll inspect it and let you know whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days.

Your bank or credit card company may take additional time to process and post the refund to your account.

If you haven't received your refund after 15 business days from the date we approved it, please contact us at megan@gaymomsclub.com and we'll look into it.

Questions?

Have a question about a return, refund, or your order?

Email megan@gaymomsclub.com. We're a small shop, but we're real people and we'll do our best to help.